Your well-being is our responsibility

On Cricworld Responsible Gaming — A Guide to Safe Gaming

Gaming should always be fun, never a problem. Cricworld is always here for you — to ensure a safe and healthy gaming experience.

18+ Age Limit
24/7 Support
Self-Exclusion Benefits
🛡️
Responsible Gaming
Fun with awareness — that's the Cricworld way

What is responsible play and why does it matter?

Responsible play means using gaming as a healthy form of entertainment — one that doesn't negatively impact your life. Cricworld believes responsible gaming isn't just about rules; it's a part of living well.

When online gaming shifts from a source of fun to a cause of stress or financial pressure, that's when problems begin. Many people in Bangladesh enjoy gaming as entertainment, but without knowing your limits, it can become harmful. That's why Cricworld follows strict policies from the outset to keep every user informed and safe.

Responsible play comes down to three things — know your limits, stick to your budget, and ask for help when you need it. Cricworld's responsible gaming tools make all three simple and effective. We want you to always play with a smile and take a break whenever you choose.

Playing purely for profit rarely ends well. Gaming is primarily a form of entertainment. If you ever feel that gaming is interfering with your daily life on Cricworld, contact our support team immediately or use the self-exclusion feature.

No one under 18 is permitted to open an account or play on Cricworld. Age verification is a strict and non-negotiable requirement.
Our Commitment
Age Verification100%
Self-Exclusion FeatureActive
24/7 SupportAlways
Set a Deposit LimitAvailable
Contact Us for Support:
[email protected]

The Pillars of Responsible Gaming

Six core principles Cricworld follows to keep your gaming experience safe

🔞
Strict Age Limit Compliance

Cricworld is for users aged 18 and above only. Age verification via NID or passport is mandatory at registration. Protecting minors from gaming is our highest priority.

💰
Personal Budget Limit Setting

You can set your own daily, weekly, or monthly deposit limits. Cricworld will not process any transaction beyond those limits. Stay in control of your own budget.

⏸️
Breaks & Cooling-Off Period

Whenever you feel like you need a break, you can set a cooling-off period on Cricworld ranging from 24 hours to 30 days. During this time, your account will be automatically deactivated.

🚫
Self-Exclusion Feature

If you feel you need to stay away from gaming for an extended period, you can apply for self-exclusion. Cricworld offers self-exclusion periods ranging from 6 months to 5 years.

📊
Gaming History & Analytics

Cricworld provides detailed betting history and session tracking so you can understand your gaming patterns. Monitor your spending and time to make informed decisions.

🤝
Professional Support & Counselling

The Cricworld support team is available 24/7. Guidance on professional gaming counseling services is also provided whenever needed.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself, contact Cricworld support immediately or take a break.

Repeatedly playing to recover lost money — known as "chasing losses" — is the most common sign of problem gaming.

Hiding your gaming from family or friends and lying about it — which is damaging your relationships.

Spending beyond your set budget and constantly finding excuses to keep playing just a little more.

Feeling restless, irritable, or anxious when you can't game — this is a clear sign of addiction.

Spending hours gaming while neglecting work, studies, or family responsibilities.

Taking on debt or borrowing money from people you know to fund gaming, then being unable to pay it back.

Ask yourself

If you answered yes to any of these questions, consider reaching out for help

Do you spend more than your set daily amount on betting?
Is gaming affecting your sleep, eating, or work?
Are you unable to stop even after a loss?
Are your family or friends concerned about your gaming?
Have you missed an important opportunity because of gaming?
Do you hide how much you game?
If you answered "Yes" to 3 or more questions, please reach out to us. We don't judge — we're here to help.

Cricworld's Responsible Gaming Tools

Use these tools to take full control of your own gaming experience

1
Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased within that period.

2
Loss Limit

Once you hit a set loss amount, your session will automatically stop. It's the most effective way to keep financial losses in check.

3
Session Time Limit

Set a maximum duration for each gaming session. When the time is up, you'll receive a reminder and the session will end automatically.

4
Reality Check

You will receive periodic pop-up notifications showing your total spending, profit and loss, and gaming time.

How to Apply for Self-Exclusion?

Activate self-exclusion on your account in just a few simple steps

Step 01
Log in to your account

Log in to your Cricworld account and find the "Responsible Gaming" section under the profile menu.

Step 02
Choose Your Self-Exclusion Duration

6 months, 1 year, 3 years, or 5 years — choose the self-exclusion duration that suits your needs.

Step 03
Complete verification

Verify with an OTP for security. Once self-exclusion is activated, a confirmation message will be sent to your mobile.

Step 04
Exclusion Takes Effect

Self-exclusion takes effect immediately. During this period, you will not be able to log in or play any games.

Step 05
Get Support

The Cricworld support team will be with you throughout your self-exclusion period. Information on external professional support services will also be provided if needed.

Step 06
Reactivation

After the period ends, a 7 business day waiting period applies before reactivation. This cooling-off ensures the decision is well-considered.

Important: Do not attempt to open a new account during your self-exclusion period. Cricworld automatically detects and closes multiple accounts belonging to the same person.

Minor Protection

Cricworld is strictly for users aged 18 and above. Here are some important tips to help keep minors in your household away from online gaming.

  • Never share your Cricworld account password with children or minors.
  • Use parental control software on gaming devices.
  • Never leave your device unattended while logged in to your account.
  • Avoid discussing betting or gambling with children.
  • If you suspect that a minor has accessed your account, contact [email protected] immediately.
Cricworld actively promotes responsible gaming as part of its educational and social initiatives.
Parental Control Tools
🔐
Strong Password
Use a unique password
📱
2-Step Verification
Keep 2FA Enabled
👁️
Screen Monitoring
Monitoring Your Child's Device
🛑
Site Blocker
Filter Software Usage

Responsible Play – Frequently Asked Questions

Direct Answers to the Most Frequently Asked Questions

No, your account balance remains fully secure during self-exclusion. You can withdraw your balance once the self-exclusion period ends or by submitting a request. Your funds will not be forfeited under any circumstances.

Increasing your deposit limit requires a seven-day waiting period. This delay is intentional — to prevent impulsive, in-the-moment decisions. However, reducing your limit takes effect immediately.

A cooling-off period is a short-term break (24 hours to 30 days), after which your account reactivates automatically. Self-exclusion is long-term (6 months to 5 years) and requires a formal request and additional verification to reactivate.

If a family member believes their loved one is developing a gaming problem, they can reach out to [email protected]. Cricworld will investigate the matter and take appropriate action.

The Cricworld support team can connect you with mental health services and gaming addiction counseling resources available in Bangladesh. Seeking help is not a sign of weakness — it takes real courage.

Yes. If the Cricworld team notices that a user is displaying problem gaming behaviour, we will proactively reach out. In serious cases, the account may be temporarily suspended — for the user's own protection.
Safe Gaming — Happy Life

Play responsibly, win happily

Gaming on Cricworld is more than the thrill of winning — it's a guarantee of a safe, responsible, and enjoyable experience. Join today and get the most out of every session, within your limits.

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